Expertise and knowledge specialized for your dealership. Our on-site visits offer best-practices and custom tailored solutions.
In-Dealership Assessment
Starting at $2,000Plus travel & lodging
- 1.5 Days of In-Dealership Evaluation
- Review Current Concerns and Objectives
- Review Configuration of Telephone System
- Review of Current Technology
- Provide Process Recommendation(s) for Implementation
On-Site Telephone Training
Starting at $2,750 Plus travel & lodging
- 2 Days On-Site Telephone Training
- eliteBDC Telephone Training Manual
- Onboarding of Telephone Features
- On-site Process & Script Training
- Shadow the Trainer Making Calls & Setting Appointments
- Role Playing & Coaching
- Greeter & Reception Class
- Review Recorded Calls
On-Site Internet Lead, Chat, & Telephone Training
Starting at $7,500 Plus travel & lodging
- 3 Days On-site Training
- Additional Trainer(s) as Needed
- All items listed in In-Dealership Telephone Training
- Strong Internet Lead Process Strategy Implementation
- Custom CRM Process Changes and/or Recommendations
- Creation of Dealership Value Propositions
- Employee Review & Recommendations