PACKAGES

Discounts for Multiple Rooftops & Bundling Packages
All packages include eliteBDC Client Only FaceBook Group Access

Needs Analysis

Free: 30 minutes

CRM Customization Needs Analysis

Free: 30 minutes

Virtual BDC & CRM eliteBDC Group Training
$495/mo

  • Unlimited users per dealership group
  • Train with eliteBDC dealers throughout North & South America
  • Class Templates and Forms
  • 50 Course Library

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Also Included

  • Q&A
  • Weekly meetings (excluding month-end)

Virtual BDC Onboarding Package
$1,495/mo

 

  • Live Virtual BDC & CRM Dealership Training
  • Class Scripts, Templates, & Forms
  • Onboarding Checklist & Homework
  • Dealership Mystery Shops

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Also Included

  • Graded Internet & Telephone Leads
  • 4 Training Sessions
  • Certificate of Completion

Accountability Package
$1,495/mo

 

  • Review of Top 10 CRM Recommended Reports
  • Dealership Mystery Shops
  • Review Recorded Calls
  • Competitor Mystery Shops

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Also Included

  • Graded Internet & Telephone Process Review(s)
  • Dealership Traffic Performance Reports
  • CRM Survey Performance Reports

Recruitment $1,500/pp

 

  • 90-day guarantee
  • Includes Job Description
  • Compensation Plan Recommendations
  • Custom Job Posting Template

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In-Dealership Assessment
$2,000 + travel expenses

  • 1.5 Days of On-Site Evaluation
  • Review Current Concerns & Objectives
  • Review of Current Technology
  • Review ordering of Telephone System

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Also Included

  • Provide Process Recommendation(s) for Implementation

On-Site Telephone Training
$2,750 + Travel Expenses

  • 2 Days On-Site Telephone Training
  • eliteBDC Telephone Training Manual
  • Onboarding of Telephone Features
  • On-site Process & Script Training

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Also Included

  • Shadow the Trainer Making Calls & Setting Appointments
  • Role Playing & Coaching
  • Greeter & Reception Class
  • Review Recorded Calls

On-Site Internet Lead, Chat & Telephone Training
$7,500 + travel expenses

  • 3 Days On-site Training
  • Additional Trainer(s) as Needed
  • All items listed in In-Dealership Telephone Training
  • Strong Internet Lead Process Strategy Implementation
  • Custom CRM Process Changes and/or Recommendations

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Also Included

  • Creation of Dealership Value Propositions
  • Employee Review & Recommendations

CRM Customization
Starting at $5,995

 

  • 120 Day Follow Up Process
  • Video Email & Text Templates additional
  • Installation of Custom Email and Text Templates
  • Installation of Telephone Scripts
  • Creation of custom processes/workflows

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Also Included

  • Includes (4) CRM training sessions
  • Collaboration with CRM Vendor

CRM Support Services
$750/month

 

  • Virtual CRM Support for Dealership
  • Verification of Sold Customers (CRM Delivered matches DMS)
  • Includes Virtual BDC & CRM eliteBDC Group Training
  • CRM Support Tickets
  • CRM Data Scrub & Duplicate Lead Merge

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Also Included

  • Monthly Email Marketing Campaign
  • Custom workflows, templates, scripts & texts
  • 2 dealership virtual training sessions included
  • Add and/or Remove Personnel
  • Custom Email Signature Creation
  • Role & Permission Updates & Access
  • Orphan Owner Reassignment
  • Monthly Email Marketing Campaign

Dealership Form Library
Starting at $50/form

 

  • Job Descriptions
  • Compensation Plans
  • Job Posting

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Also Included

  • HR Forms
  • Telephone Scripts, Email Templates, Text Templates
  • Processes

Managed Services BDC

 
 

  • Virtual Sales eliteBDC:
  • Virtual Live Chat & Messenger Services:
  • Pricing Starting at $495/month

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Also Included

  • Pricing Starting at $495/month
  • A needs analysis needs to be completed to customize your quote.
  • Virtual eliteBDC Receptionist - Starting at $2/call:
  • Email forwarded to the dealership with customer contact information and purpose of their call.
  • Includes (4) CRM training sessions
  • Virtual eliteBDC Service Appointment Scheduling:

Managed Services BDC Additional Consultation
$200/hour

  • CRM Best Practices
  • Vendor Recommendations
  • BDC Department Structure

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Also Included

  • In-depth Needs Analysis
  • Customized Service Review
  • Tailored CRM insights

Video Templates
Starting at $995

  • Missed appointment
  • Custom tailored to your dealership
  • Branded
  • Vehicle availability
  • Why buy from your Dealership
  • Thank you for visiting

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Also Included

  • Utilize Sara Hoagey as your spokesperson
  • Top 10 recommended email & text video templates
  • Appointment confirmation & items needed

Social Media Management
Starting At $650

  • Account and Content Management
  • 8-10 Schedule posts per month
  • Hashtag research and strategy
  • Optimized Posting schedule
  • Graphic design
  • Photo editing as needed

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Also Included

  • Insight and review analysis

Digital Marketing Analysis
Starting at $995

  • eliteBDC meets with all digital advertising vendors on behalf of the dealership
  • We provide dealerships with a performance analysis of each vendor every month through a detailed video.

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Also Included

  • Vendors inform us of all changes in package content or pricing
  • Review and ensure you are getting the best fit for your dealership

Elite BDC Video Services
Basic Package $8,995

  • Half day shoot including two 4k camera systems, lens, lightings, audio and personal
  • Focus on specific topics or video desired to be capture
  • All standard editing included at no additional costs

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Also Included

  • Pre-production and planning included
  • Video distribution plan

Elite BDC Video Services
Standard Package $14,995

  • Full day shoot including two 4k camera systems, lens, lightings, audio and personal
  • Focus on specific topics or video desired to be capture
  • All standard editing included at no additional costs

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Also Included

  • Pre-production and planning included
  • Video distribution plan

Elite BDC Video Services
Elite Package $19,995

  • Two full days of filming including two 4k camera systems, drones, lens, lightings, audio and personal
  • Focus on specific topics or video desired to be capture
  • All standard editing included at no additional costs

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Also Included

  • Pre-production and planning included
  • Video distribution plan
  • Social media kit

Discounts for multiple rooftops and/or multiple packages!

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