Needs Analysis
Free: 30 minutes
CRM Customization Needs Analysis
Free: 30 minutes
Virtual BDC & CRM eliteBDC Group Training
$495/mo
- Unlimited users per dealership group
- Train with eliteBDC dealers throughout North & South America
- Class Templates and Forms
- 50 Course Library
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Virtual BDC Onboarding Package
$1,495/mo
- Live Virtual BDC & CRM Dealership Training
- Class Scripts, Templates, & Forms
- Onboarding Checklist & Homework
- Dealership Mystery Shops
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Also Included
- Graded Internet & Telephone Leads
- 4 Training Sessions
- Certificate of Completion
Accountability Package
$1,495/mo
- Review of Top 10 CRM Recommended Reports
- Dealership Mystery Shops
- Review Recorded Calls
- Competitor Mystery Shops
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Also Included
- Graded Internet & Telephone Process Review(s)
- Dealership Traffic Performance Reports
- CRM Survey Performance Reports
Recruitment $1,500/pp
- 90-day guarantee
- Includes Job Description
- Compensation Plan Recommendations
- Custom Job Posting Template
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In-Dealership Assessment
$2,000 + travel expenses
- 1.5 Days of On-Site Evaluation
- Review Current Concerns & Objectives
- Review of Current Technology
- Review ordering of Telephone System
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On-Site Telephone Training
$2,750 + Travel Expenses
- 2 Days On-Site Telephone Training
- eliteBDC Telephone Training Manual
- Onboarding of Telephone Features
- On-site Process & Script Training
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Also Included
- Shadow the Trainer Making Calls & Setting Appointments
- Role Playing & Coaching
- Greeter & Reception Class
- Review Recorded Calls
On-Site Internet Lead, Chat & Telephone Training
$7,500 + travel expenses
- 3 Days On-site Training
- Additional Trainer(s) as Needed
- All items listed in In-Dealership Telephone Training
- Strong Internet Lead Process Strategy Implementation
- Custom CRM Process Changes and/or Recommendations
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Also Included
- Creation of Dealership Value Propositions
- Employee Review & Recommendations
CRM Customization
Starting at $5,995
- 120 Day Follow Up Process
- Video Email & Text Templates additional
- Installation of Custom Email and Text Templates
- Installation of Telephone Scripts
- Creation of custom processes/workflows
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CRM Support Services
$750/month
- Virtual CRM Support for Dealership
- Verification of Sold Customers (CRM Delivered matches DMS)
- Includes Virtual BDC & CRM eliteBDC Group Training
- CRM Support Tickets
- CRM Data Scrub & Duplicate Lead Merge
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Also Included
- Monthly Email Marketing Campaign
- Custom workflows, templates, scripts & texts
- 2 dealership virtual training sessions included
- Add and/or Remove Personnel
- Custom Email Signature Creation
- Role & Permission Updates & Access
- Orphan Owner Reassignment
- Monthly Email Marketing Campaign
Dealership Form Library
Starting at $50/form
- Job Descriptions
- Compensation Plans
- Job Posting
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Managed Services BDC
- Virtual Sales eliteBDC:
- Virtual Live Chat & Messenger Services:
- Pricing Starting at $495/month
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Also Included
- Pricing Starting at $495/month
- A needs analysis needs to be completed to customize your quote.
- Virtual eliteBDC Receptionist - Starting at $2/call:
- Email forwarded to the dealership with customer contact information and purpose of their call.
- Includes (4) CRM training sessions
- Virtual eliteBDC Service Appointment Scheduling:
Managed Services BDC Additional Consultation
$200/hour
- CRM Best Practices
- Vendor Recommendations
- BDC Department Structure
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Video Templates
Starting at $995
- Missed appointment
- Custom tailored to your dealership
- Branded
- Vehicle availability
- Why buy from your Dealership
- Thank you for visiting
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Also Included
- Utilize Sara Hoagey as your spokesperson
- Top 10 recommended email & text video templates
- Appointment confirmation & items needed
Social Media Management
Starting At $650
- Account and Content Management
- 8-10 Schedule posts per month
- Hashtag research and strategy
- Optimized Posting schedule
- Graphic design
- Photo editing as needed
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Digital Marketing Analysis
Starting at $995
- eliteBDC meets with all digital advertising vendors on behalf of the dealership
- We provide dealerships with a performance analysis of each vendor every month through a detailed video.
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Also Included
- Vendors inform us of all changes in package content or pricing
- Review and ensure you are getting the best fit for your dealership
Elite BDC Video Services
Basic Package $8,995
- Half day shoot including two 4k camera systems, lens, lightings, audio and personal
- Focus on specific topics or video desired to be capture
- All standard editing included at no additional costs
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Elite BDC Video Services
Standard Package $14,995
- Full day shoot including two 4k camera systems, lens, lightings, audio and personal
- Focus on specific topics or video desired to be capture
- All standard editing included at no additional costs
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Elite BDC Video Services
Elite Package $19,995
- Two full days of filming including two 4k camera systems, drones, lens, lightings, audio and personal
- Focus on specific topics or video desired to be capture
- All standard editing included at no additional costs
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Also Included
- Pre-production and planning included
- Video distribution plan
- Social media kit