Build a High-Performing BDC Team
Our expert coaching and accountability programs help maximize BDC efficiency, improve CRM performance, and increase closing rates. Get structured training, real-time feedback, and data-driven strategies to transform your dealership’s sales operations.
Key Features That Make the Difference
BDC & CRM Onboarding & Training
Live virtual coaching with scripts & templates
Performance & Accountability
Mystery shops, lead grading & reporting
Maximize Sales Efficiency
Turn every lead into an opportunity
Let’s take your BDC and CRM performance to the next level!
Why BDC & CRM Coaching is Essential for Dealerships
A BDC without proper training and accountability leaves money on the table. We provide expert coaching to sales techniques, streamline processes, and improve conversion rates.
The Problem
Leads get lost due to inconsistent follow-ups
Sales reps lack the training to handle objections & close deals
No visibility into performance & lead quality
The Solution
Structured Follow-Up Plans
Keep leads engaged at every stage
Live Training Sessions
Expert-led coaching with proven techniques
Mystery Shops & Lead Grading
Identify gaps & optimize results
What’s Included in Our BDC & CRM Coaching?
We don’t just train your team—we build a high-performing BDC that drives more sales and stronger customer relationships.
BDC Onboarding & Coaching Package
- Live Virtual BDC & CRM Training – Hands-on coaching for sales teams
- Scripts, Templates & Forms – Proven messaging to increase conversions
- Weekly Checklists & Homework – Structured learning for long-term success
- Mystery Shops & Lead Grading – Identify weak points and improve responses
- 3 Training Sessions Per Month (Excludes month-end for better focus)
BDC & CRM Accountability Package
- Graded Internet & Phone Lead Reports – Detailed analysis of team performance
- Competitor Mystery Shops & Pricing Analysis – Benchmark against competitors
- Dealership Traffic Performance Reports – Gain insights into customer interactions
- CRM Survey Review & Lead Source ROI Analysis – Optimize marketing spend
- 2 Virtual eliteBDC Sessions Per Month – Ongoing coaching & improvement
Ready to Build a High-Performing BDC?
A well-trained and accountable BDC drives sales, improves follow-ups, and maximizes CRM efficiency. Let’s take your team’s performance to the next level.
Call us today or fill out the form to schedule your free consultation.