Transform Your BDC into a High-Performing Sales Engine
Our OEM-compliant, U.S.-based virtual BDC handles sales, service, and customer follow-ups with proven processes that drive results. Whether it’s appointment setting, internet lead follow-ups, or managed chat, we ensure your dealership never misses an opportunity to connect and convert.
Key Features That Make the Difference
Full-Service BDC Management
Sales, service, lead nurturing, and more.
Inbound and Outbound Call Handling
Professional, OEM-compliant communication.
Customized Dealer Solutions
Tailored scripts, email templates, and reporting.
Let our expert team handle customer interactions while you focus on closing deals.
Why Outsourcing Your BDC is a Game-Changer
Managing a dealership’s BDC in-house can be time-consuming and costly. Our fully managed BDC services provide an efficient, scalable, and cost-effective solution to drive customer engagement and maximize revenue.
The Problem
Leads slip through the cracks due to lack of follow-up
Inconsistent customer communication affects trust and retention
Sales and service teams waste valuable time on administrative tasks
The Solution
Professional Call Handling
Trained agents for inbound & outbound calls
Automated Follow-Ups
Never miss an opportunity with smart reminders & alerts
Expert Scripts & Messaging
Consistent, dealership-branded customer interactions
Full-Service BDC Solutions Tailored to Your Dealership
Our eliteBDC virtual call center provides end-to-end lead handling, appointment setting, and customer follow-ups—24/7.
Call & Lead Management
- Receptionist Services – Professional call handling for all inbound calls.
- Sales & Service Appointment Scheduling – Book and confirm sales & service visits
- Missed Appointment Calls & Rescheduling – Keep customers engaged
- 24/7/365 GM Call Center Partner – Always available support
Customer Engagement
- Internet Leads (Call, Text, Email) – Convert inquiries into appointments
- Managed Chat – Real-time website & SMS support
- Unsold Showroom Traffic Surveys – Gain insights to improve sales strategies
- Declined Service Call Campaigns – Bring customers back for service
- Appointment Reminders – Reduce no-shows
- Multi-Rooftop Dealership Support – Scalable for large dealer groups
Performance & Compliance
- Weekly Performance Reviews – Insights to continuously improve results
- Custom Scripts, Emails & Text Templates – Optimized for dealership success
- OEM, FTC & TCPA Compliance – Meet all regulatory requirements
- Spanish-Speaking Agents Available – Expand your reach and customer engagement
- 75-100 U.S.-Based Agents – Experienced BDC professionals
- Centrally Located in Texas – With additional remote agents
Ready to Improve Your BDC?
Let our expert team handle customer interactions while you focus on closing deals. Call us today or fill out the form to schedule your Free BDC Consultation.