MYSTERY SHOP

Our team conducts performance mystery shops of your dealership and  competition via phone, internet, chat, and social media. 

Mystery Shops Improve:

  • Response time
  • Customer contact capture rate
  • The client experience
  • Needs analysis & discovery calls
  • Appointment setting skills
  • Dealership communication performance
  • Dealership traffic
  • Continued follow up
  • Your competitive advantage
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